Report an Issue

If you need help with an IT issue, please contact the Help Desk by one of the following methods:

• Call the Help Desk at (717) 815-1559 or extension 1559 from a campus phone.
• Email ithelp@ycp.edu. 
• Log into the myYCP portal and click the IT Help Chat icon. This will allow you to contact Help Desk staff through a live online chat. You will be taken to a page where you can enter a question and a staff member will provide direct assistance.

When reporting an issue, please be as detailed as possible. Include your name, contact information, description of the problem, the location of the issue (if applicable), and if anyone else is affected, please include their names as well.

A workorder will be created for your issue.  You will receive an email confirmation of the workorder at your York College (ycp.edu) email address.  To communicate with us on your issue, just reply to the email with the subject intact.