Faculty and Staff Help

Faculty and staff who experience technology-related issues with personal computers or YCP-owned computers will benefit from personalized assistance from the IT Help Desk.  We provide support for issues with email, printing, software (e.g. Microsoft Office), web-based applications (e.g. Blackboard), and network connectivity.  In addition, the IT Help Desk will provide training to assist faculty and staff in their use of campus-supported equipment and applications.  New employees to York College are offered individualized training sessions for a successful start at York College.

Location

The IT Help Desk is located on the first floor of the Performing Arts Center building, Room 181.

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Hours

Semester:

Monday - Thursday
7:30 a.m. to 10:00 p.m
Friday
7:30 a.m. to 6:00 p.m.
Saturday
9:00 a.m. to 12:00 p.m.
Sunday
5:00 p.m. to 9:00 p.m.

Contact Us

Please contact us with any questions or concerns:

Phone: 717.815.1559

Email: ithelp@ycp.edu

Chat: Available from the MyYCP portal my.ycp.edu

After Hours and Emergencies:
Please call the Department of Campus Safety at 717.815.1314