College can be a time of significant change for students and family members. These frequently asked questions about York College Counseling Services aim to provide further explanation of our services. Please feel free to contact us directly.
What services are offered to students?
How does counseling work?
Click here for common questions and answers about how counseling works at York College.
How do I encourage my student to engage in counseling?
Parents, faculty, staff and administrators can call or visit Counseling Services for inquiries and/or guidance pertaining to student concerns. Sometimes, it is difficult being at a distance and knowing that a loved one is in distress. Counseling Services will seek to be supportive and will listen to a parent's concerns.
Parents may offer information that could be invaluable to a student's treatment; however, with the exception of imminent danger, counselors will not reveal specific information about specific students without their expressed, written permission.
We encourage parents, faculty, staff and other administrators to refer students to Counseling Services. Students must call or stop by the offices to make their own appointments as we find that students benefit most when they initiate their own support services.
Am I able to talk with a counselor?
Consulting with the Counseling Services staff
Having a student in college may be challenging for some families who become concerned about their student’s overall wellness. Counseling Services is available to talk in person or over the phone with a family member about questions or concerns they may have about their student. It is most beneficial to schedule a time for a consultation.
Receiving updates on your student's participation in counseling
If your student chooses to engage in counseling, it is our goal to create a safe environment for them to explore personal concerns. Confidentiality is an essential element of the counseling process and it creates a comfortable setting to share openly and honestly. Knowing that your student is participating in counseling but not knowing anything about the content of those sessions can create challenges for concerned family members. We strongly encourage you to respect your student's right to privacy and instead, focus on their efforts to address their well-being.
What should I do if my student is reluctant to meet with a counselor?
It can be helpful to encourage your student to talk about their concerns with a professional counselor. Empowering your student to make their own decision about participating in counseling tends to yield the best results. Below are some ideas that could help encourage their attendance at counseling:
What should I do if I am concerned about my student?
In the event of an emergency or life threatening situation there are several options:
In the event of a non-life threatening but urgent situation there are several options:
If you know that your student has sought counseling at York College Counseling Services and you have information, of an urgent but non-life threatening nature, that you wish to communicate with their counselor please call us at 717-815-6437.
Resources for Families
Brochures and Handouts
Supporting a Loved One with a Mental Health Concern or Diagnosis: http://www.nami.org/Blogs/NAMI-Blog/May-2015/How-to-Support-a-Loved-One-s-Mental-Health
Protecting Your Child’s Mental Health: https://www.jedfoundation.org/assets/Programs/Program_downloads/parentsguide.pdf
Off to College - How to Step Back but Stay Connected: http://www.nextavenue.org/college-how-step-back-stay-connected/
How to be a Great Long-Distance Parent: http://www.nextavenue.org/how-be-great-long-distance-parent/
Emotional Health and Your College Student: http://www.transitionyear.org/_downloads/parent_pdf_guide.pdf
Supporting a Family Member: http://www.apa.org/helpcenter/improving-care.aspx
Mental Illness and the Family – Recognizing Warning Signs and How to Cope: http://www.mentalhealthamerica.net/recognizing-warning-signs