Student Referral Service For Students

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What is the Student Referral Service?

The overall goal of the York College Student Referral Service is to provide immediate aid for students who are in need of academic assistance or other support services. Should a student exhibit outward signs of academic struggle or other concerning behavior(s), faculty/staff may submit a Student Referral report to a contact person in the Academic Advising Center. This report will provide specific details of the faculty/staff member's observations and concerns. Upon receipt of the report, a representative from the Advising Center will contact the student to begin immediate mobilization of support services. Our ultimate goal is to help our students succeed!

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Am I in trouble?

The goal of the Student Referral Service is not to penalize students, but rather to address academic problems or other difficulties early so that a student can successfully complete their academic goals.

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Will this report appear on my permanent record or transcript?

Student Referral reports do not appear on either a student's transcript or permanent record. The report and all information contained therein will remain in the Academic Advising Center.

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What happens when a Student Referral is submitted?

When a Faculty/Staff member submits a Student Referral report, two individuals are immediately contacted. First, the referring faculty/staff member receives an email confirmation that their Referral was successfully received. Second, a Point of Contact in the Academic Advising Center will receive and review the Referral. Subsequently, the Point of Contact will contact the student directly to schedule an appointment.

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What about FERPA and other issues of confidentiality?

The Family Educational Right and Privacy Act (FERPA) is a federal law that affords students certain rights with respect to their educational records. Faculty members who submit a Student Referral report do not violate these rights. Campus officials, including faculty, staff, and administrators, may openly discuss a student's academic performance and any issue that may impact a student's academic success. This includes grades, academic standing, attendance, social and behavioral issues that may impact classroom performance, etc. Specific offices, including Health Services, Counseling Services and Campus Clergy, will follow their own guidelines for professional ethics that would limit sharing of information without the student's consent or in the case of immediate danger.