Academic Advising

Frequently Asked Questions for Faculty & Staff

What is my role as a York College faculty member?

As a faculty/staff member, advisor, mentor, or coach, you engage students every day.  Therefore, your ability to recognize and acknowledge behavioral changes that might negatively impact a student’s academic, social, and/or personal development is a crucial part of your work.  By submitting a Student Referral report for a student in distress, you initiate an important, directed outreach process that helps guide the student to the appropriate support service(s) on campus.

How do I submit a Student Referral Report?

The reporting mechanism is housed on the For Faculty tab of my.ycp.  Simply log in using your York College username and password, click the For Faculty tab and locate the Student Referral System link.  Clicking the link will take you to a secure site that contains the essential elements of the Referral report.  There are two distinct sections of the Referral, one for students exhibiting difficulty in an academic or classroom environment and one for students in a non-academic environment (e.g. athletic team, residence hall, etc.).  Once the Referral has been completed, click SUBMIT.  A copy of the Referral will be received by the Point of Contact (Stacia Lentz) in the Academic Advising Office.  The Referring faculty/staff member will also receive an automated email reply confirming receipt of the Referral.  In the event that Stacia is out of the office or on vacation, Carol Bair will serve as the interim Point of Contact.

What happens to my referral?

1.      You will receive immediate email confirmation that your Referral report has been received by the SRS Point of Contact, Stacia Lentz, in the Academic Advising Office.

2.      The student will receive a personal message from the SRS Point of Contact requesting a meeting to discuss the situation with the intent to seek positive action and create a plan for success.  Depending upon the situation, Ms. Lentz may refer the student to additional support offices (e.g. Counseling Services, Health Center, Residence Life, Career Development Center, etc.) who will directly assist the student.

3.      At student’s request, the SRS Point of Contact will receive feedback from the support office to confirm their contact with the student.

4.      As the reporting faculty/staff member, you will be notified that a plan is in place.

5.        You will receive a follow-up email from the SRS Point of Contact several weeks following the intervention asking you to provide an update on the student’s progress. 

When can I submit a Referral report?

Faculty/staff can submit a Referral report at any time. 

Will my Referral be anonymous or will my identity be revealed?

The Referral report requires that the faculty/staff member be identified to the Point of Contact (Stacia Lentz) in the Academic Advising office.  Beyond this, anonymity can be maintained as deemed necessary based upon the situation.

What about FERPA?

The Federal Educational Right to Privacy Act (FERPA) is a Federal law that affords students certain rights with respect to their educational records.  As a faculty member, submitting a Student Referral report does not violate these rights.  Campus officials, including faculty, staff, and administrators, may openly discuss a student’s academic performance and any issue that may impact a student’s academic success.  This includes grades, academic standing, attendance, social and behavioral issues that may impact classroom performance, etc.

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