Spring on the York College campus

IT FAQ

  • IT Checklist for New Students

    Please visit our IT Checklist for New Students. The checklist will help you in preparing to move to campus and once you're here.

    Learning about your new accounts and preparing your computer before moving on campus will result in a smooth transition onto the network and into campus life.

  • When will I receive my username and password?

    After you have been accepted to York College and paid your deposit, you will receive an ID number that begins with "90#" along with a PIN in the mail. This will allow you to access YCPweb (http://ycpweb.ycp.edu).

    Once you have paid your deposit, you will receive your YCP username and password from I.T. which will allow you to access MyYCP portal (http://my.ycp.edu). This username will also be your email address (username@ycp.edu).

    Once you have received your YCP username and password, please visit New Student Welcome, the IT Help Desk’s Knowledge Base.  This convenient, self-service resource is provided to answer your technology-related questions.

  • YCPWeb for Parents

    Students grant access to their student records using YCPWeb for Parents. The person receiving permissions will be able to access account and billing information, grades and more, based on student preferences.  Please visit our overview page for details and help in setting this up.

  • What is the difference between YCP Web and MyYCP?

    YCP Web: The 90# number and PIN you received allows you to access YCP Web (http://ycpweb.ycp.edu) Here you can see and accept financial aid, make payments on your account, and see your unofficial transcript and grades. If you encounter any problems entering your 90# number or PIN, please contact the I.T. Help Desk at 717.815.1559.

    MyYCP: The username and password you receive from the Information Technology department (after you have paid your deposit) allows you to access the MyYCP portal (my.ycp.edu) and applications such as your school email, Google Docs, Moodle, etc. You will also have access to campus announcements for different academic and extracurricular events happening around campus. 

  • I just got into MyYCP. Now what do I do?

    The I.T. Help Desk has assembled a group of articles to assist you with bringing devices to campus, accessing discounts such as free Microsoft Office, providing information on your network account, and a variety of additional information regarding technology on campus.

    Visit our Great Start for New Students page.

    Don’t forget to change your password! Click the green Change Me icon in the set of icons at upper left.  You will need to then set up security questions and a new password to something different than the one you received in the mail. Make sure you enter an alternate email and mobile phone number. Once you have changed your password, log out and shut the browser. Visit my.ycp.edu again and make sure you can log in without any problems. If your new password does not work, please call the IT Help Desk at 717.815.1559.

  • I’m a new employee at YCP. What do I need from IT?

    Once you have completed all your HR Paperwork a network account will be generated within 24-48 hours. Then your YCP username and password, you can access the MyYCP portal and applications such as your school email, google docs, moodle, etc.

    Once you have received your YCP username and password, you can access ITKB (New Staff Welcome | New Faculty Welcome), the IT Help Desk’s Knowledge Base.  This convenient, self-service resource is provided to answer your technology-related questions.

  • Are there any requirements I should consider when purchasing a new computer?

    For the latest system requirements (buying assistance) and for suggestions please refer to our knowledge base.

    Please also visit our YCP Technology Discounts and register for FREE Office 365.

  • What are the requirements to connect to the YCP wi-fi?

    To connect to the YCP network, make sure to check out our ITKB article “Bring a Personal Device to Campus”.

    Here are three quick reminders!

    • Change your password – If you have not changed your password from what was issued to you by Information Technology, you will need to do so before you can access the network. For more information on visit changing your password.
    • Complete Updates - Before connecting to the York College network, be sure your operating system is up-to-date. System updates must be completed in order to pass our computer scan to allow connecting to the network.
    • Prepare for a Wired Connection - Additionally, IT suggests students residing on-campus bring a Cat 6 network cable in order to connect by wire to the York College network. Most students connect using the wireless network; however, having the "wired" connection as a backup is recommended for those living on campus.
  • What type of network storage system is available on campus? What is an "H:" drive?

    Students and Faculty all have access to Google Drive and shared space on the YCP network.

    • The YCP H: drive is provided to all students and employees. Files on this drive can be accessed from any computer (on- or off-campus) through the MyYCP portal
    • Google Drive is cloud based storage that allows for easy collaboration and sharing of information.
  • Are YCP students able to get discounts on any products?

    Yes. For a list of available discounts for students, please visit our ITKB article "YCP Technology Discounts."

    Check out the link for FREE Office 365!!

Contact Us
Information Technology
Performing Arts Center, 181
Phone: 717.815.1559
ithelp@ycp.edu

Spring/Fall Semesters Hours:

Monday through Thursday - 7:30 a.m. to 10:00 p.m.
Friday - 7:30 a.m. to 6:00 p.m.
Saturday - 8:00 a.m. to 1:00 p.m.
Sunday - 5:00 p.m. to 9:00 p.m.

Note: Hours during college breaks are subject to change

Chat: Available from the MyYCP portal: my.ycp.edu

After Hours and Emergencies:

Please call the Campus Safety Office at 717.815.1314