Spring on the York College campus

Business Office

Where students and their parents can find everything they need to know about account services.

We can help whether you need to set up a meal plan, want information on tuition and fees, or need access to important forms — if it's related to your student account, you'll need the Business Office at York College.

Let us guide you through everything, from setting up eBilling to making sure you’ve got a meal plan that will work for you. Through the office, we can help guide you through the Higher Education Services Inc.’s 10-month payment plan option or help you keep on track with payment deadlines and flex transfer requests.

York College fountain in the fall
Flex cards, meal plans, tuition and more come through our office.

What you need to know

  • Business Office Resources

    Business Office Resources

    YCPWeb for Parents

    Students can create a parent account for proxy access to important information that pertains to the student. Through the parent proxy account, parents can access information including warning grades, final grades, pay deposits, and view/pay eBills. 

    HES Payment Plan (Optional)

    Higher Education Services, Inc. offers a 10-month installment plan for parents and students to budget all or a portion of the annual college cost. Apply online for the 2016-17 academic year at www.highereducationservices.org.  Please note that this option is only available in early Spring for the next school year.

  • Forms

    Business Office Forms

    Completed forms may be submitted to the Business Office in person, or by mail, fax or email:

    York College of Pennsylvania

    Business Office

    441 Country Club Rd

    York, PA 17403


    Fax: 717.849.1620

    Business Office Forms

  • Important Deadlines

    Calendar of important dates and deadlines


    Fall Semester 2016

    February 1 Monday

    First day fall semester tuition deposits ($100) and 2016-17 housing deposits ($100) are accepted for returning students.

    Click for instructions on How to Pay Deposits for Tuition or Housing Online.

    April 15  Friday

    Higher Education Services, Inc. (HES) will mail payment plan brochures to students who have paid a deposit. Students can also enroll in the payment plan online at www.highereducationservices.org.

    May 2 Monday

    Higher Education Services, Inc. (HES) will mail payment plan brochures to students who have paid a deposit after April 15.

    Note: If you pay a deposit after May 2, payment plan information is available online atwww.highereducationservices.org.

    May 15 Sunday

    HES payment plan begins (participation is optional).

    July 6 Wednesday

    eBills will be posted. See eBilling for more information.

    Note: Your eBill WILL reflect your pending financial aid; however, your account balance and your transaction history WILL NOT reflect pending financial aid until August 19 (the financial aid disbursement date).  

    July 7 Thursday

    Meal plan selection is available online through August 25.  See Meal Plans for more information. 

    August 4 Thursday

    Due date of eBill.

    August 4 Thursday

    Flex accounts will be activated.  Flex deposits can be made at www.yorkflex.com.

    Requests can be made to transfer credit from approved financial aid to a flex account. Students can request a transfer via the Flex Transfer Request Form. A parent can complete the PLUS Loan Refund Release Form to request that credit from an approved PLUS loan be transferred to flex and/or be issued as a refund to the student.

    August 17 Wednesday 

    Last day for students/parents to submit a flex transfer request.

    August 19 Friday

    Financial aid disbursement date. Approved financial aid will now be reflected on your account balance and transaction history.

    August 24 Wednesday 

    Flex transfer requests will be complete and funds will be available for use. 

    August 25 Thursday 

    Last day for online meal plan selection. Contact the Business Office for assistance with meal plans after this date. 

    August 30 Tuesday 

    Refund checks will start to be available for credit balances existing on student accounts as of August 24. Review your student account to verify a refund has been processed. A photo ID is required to pick up a refund check in the Business Office. Refund checks will continue to be processed as financial aid/payments are received and a credit balance exists on a student account.

    Note: For students participating in the HES payment plan, refund checks for existing credit balances will be available in early October.

    September 7 Wednesday

    Last day to change your meal plan selection through the Business Office. After this date, meal plans can only be added or increased during the semester.

    September 16 Friday 

    Parent PLUS Loan refund checks will be issued and mailed. 

    October (early)  

    For students participating in the HES payment plan, refund checks for existing credit balances will be available for pick-up in the Business Office (a photo ID is required).

  • Overpayment

    Overpayment of Account/Loan Refunds

    York College will issue to students a refund of financial aid or other overpayment received that is in excess of charges posted only after those funds have been received.

    Student Loans:
    A refund check will be processed as loan money is received and a credit balance exists. The earliest date that a refund check is available is the first day of the semester. Checks are held in the Business Office for student pick-up until after the drop/add period at which time the checks will be mailed to the permanent address. Photo identification is required to pick up a refund check in the Business Office.

    Parent PLUS Loans:
    Refunds will be processed after the drop/add period. The check will be issued in the name of the parent and mailed to the permanent address.

    Parents may submit written authorization to release the credit to the student. The check will then be issued in the student's name. Parents can complete and return the PLUS Loan Refund Release Form  or send an email to businessoffice@ycp.edu to provide authorization.

    Higher Education Services (HES) Payment Plan:
    Payments from the HES payment plan are credited to a student account as an estimated payment until the 5th monthly payment is received by the college. At that time accounts will be reviewed for overpayments, and any credit balance will be refunded to the student.

    Overpayments & Miscellaneous Credits:
    Refund checks will be issued for all credits over $5.00. Checks will be mailed to the permanent legal address on file in the Records Office.

  • Holds

    Tuition and Deposit Holds

    Holds can be viewed online through YCPWeb by selecting Student Services, Student Records, and View Holds.  For information or assistance with holds, please contact the originating office directly.  The Business Office is the originator of the following financial related holds:

    Tuition Hold

    A tuition hold on your account is a result of an outstanding balance on your student account.  An outstanding balance can result from unpaid tuition, fees, room, and board or other miscellaneous charges (i.e. parking violation charges, health center charges, ID card replacement charges, etc.)  A delinquent payment to the Higher Education Services, Inc. (HES) payment plan will also result in a tuition hold. 

    A tuition hold will stop the release of grades and transcripts and prevent registration for upcoming semesters.  It will also prevent scheduling changes prior to the start of the semester and during the drop/add period.

    When an outstanding student account balance is paid in full, the tuition hold will be removed from your account.  Click for instructions on How to Pay Your eBill Online.  For online payments a tuition hold will be removed the next business day or you can contact the Business Office to request the hold be removed immediately.  Payments can also be made in the Business Office via cash or check.

    A delinquent HES account balance must be paid directly to HES.  HES payment information is not reported to YCP on a daily basis.  When the delinquent amount is paid in full, please contact the Business Office to request a review of your account to determine if the tuition hold can be removed.

    Deposit Hold

    A deposit hold on your account is a reminder that a tuition deposit must be paid prior to registering for an upcoming semester. 

    A deposit hold for a particular semester will only prevent registration for that semester.  For example, a Deposit Hold Fall will not prevent registration for the summer sessions, and a Deposit Hold Summer will not prevent registration for the fall semester. 

    When a semester deposit is paid, the deposit hold will be immediately removed from your account.  Click for instructions on How to Pay Deposits for Tuition and Housing Online. Deposits can also be paid in the Business Office via cash or check.

Contact Us
Business Office
Miller Administration Building, Room 8 (Lower Level)
Phone: 717.815.1470
Fax: 717.849.1620
Hours 8:30 a.m.- 5 p.m. Monday- Friday

C. Matt Smith
Dean of Business Affairs, C.F.O.
Miller Administration Building, Room 103

Linda Fetrow
Director of Business Office
Miller Administration Building, Room 1

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