Student Help
Come Prepared for Fall 2008!
- New computer recommendations.
- Install ALL critical Microsoft Windows Updates.
- Install mandatory antivirus software.
- Review the IT policies and practices.
IT HELP DESK HOURS
Fall Schedule
New for Fall 2008-PAC labs are open 24 hours!
All other public labs are open during building hours.
IT Help Desk Hours:
Monday thru Thursday
7:30a.m.-10:00p.m.
Friday
7:30a.m.-6:00p.m.
Saturday
8:00 a.m.-12:00p.m.
Sunday
5:00p.m.-9:00p.m.
For Non-Emergency Assistance:
Leave a Voicemail message with 717 815 1559 OR email ithelp@ycp.edu.
IF you experience an network outage or IT emergency
CONTACT Campus Safety - 717 815 1314 - They can contact an IT Staff Support Person.Located in the Performing Arts Center
Room PAC 181
Phone: 717-815-1559
Email: ithelp@ycp.edu
Remember:
- No unauthorized wireless access points, routers, hubs, or switches are allowed.
- Wireless connections are currently available in the Schmidt Library, the Student Union, Grumbacher Sports & Fitness Center, Grantley Hall, a number of Academic areas and a growing number of Residence Halls. Wireless will be available in the Fall for Penn, Beard, North, Northeast, East, West, South and Richland Residence Halls.
- Floppy and Zip Disk Drives are no longer available on college owned systems.
- On-campus - No modem is needed, no dial-up is available.
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Frequently Asked Questions
- How do I change my YCP network password?
- When and how do I get my network username and password? (Coming soon!)
- What equipment and software is recommended or required by YCP?
- How do I access YCP Network Drives from On and Off-Campus? (Coming soon!)
- How can I protect my computer from viruses and spyware?
- What is Pay-4-Print and how does it work?
- Where can I get help with my computer?
