Student Help

Come Prepared for Fall 2008!

  1. New computer recommendations.
  2. Install ALL critical Microsoft Windows Updates.
  3. Install mandatory antivirus software.
  4. Review the IT policies and practices.

IT HELP DESK HOURS

Fall Schedule

New for Fall 2008-PAC labs are open 24 hours!
All other public labs are open during building hours.

IT Help Desk Hours:
Monday thru Thursday
7:30a.m.-10:00p.m.
Friday
7:30a.m.-6:00p.m.
Saturday
8:00 a.m.-12:00p.m.
Sunday
5:00p.m.-9:00p.m.

For Non-Emergency Assistance: 

Leave a Voicemail message with 717 815 1559 OR email ithelp@ycp.edu.

IF you experience an network outage or IT emergency

CONTACT Campus Safety - 717 815 1314 - They can contact an IT Staff Support Person.
Located in the Performing Arts Center
Room PAC 181
Phone: 717-815-1559
Email: ithelp@ycp.edu

Remember:

  • No unauthorized wireless access points, routers, hubs, or switches are allowed.
  • Wireless connections are currently available in the Schmidt Library, the Student Union, Grumbacher Sports & Fitness Center, Grantley Hall, a number of Academic areas and a growing number of Residence Halls.  Wireless will be available in the Fall for Penn, Beard, North, Northeast, East, West, South and Richland Residence Halls.
  • Floppy and Zip Disk Drives are no longer available on college owned systems.
  • On-campus - No modem is needed, no dial-up is available.

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